Free and Fast Shipping: To ensure the fastest and safest delivery of our historical carpets to you, our shipments are sent free of charge. No shipping fees are charged for each item you purchase, making your shopping experience more enjoyable.
Quick Delivery: After placing your order, your products are carefully packaged and dispatched as soon as possible. Our priority in the shipping process is to ensure the secure and timely delivery of products. We are working to get your order to you as quickly as possible.
Return in Case of Disapproval: We prioritize customer satisfaction. If you are not satisfied with the historical carpets you purchased, you can return the products within 14 days from the date of delivery. The return shipping fee is the responsibility of the buyer.
If the carpet is found to be defective by the buyer, a damage assessment will be conducted, and the relevant amount will be deducted from your account balance, resulting in a refund. The damage assessment process will be initiated as soon as possible from the date we receive your return request.
For detailed information, you can visit our "Return Policy" section or contact our customer service.
Secure Packaging: We use special packaging to deliver our historical and valuable carpets to you in the best conditions. Your products are packed carefully to protect them against any damage during transportation.
Communication and Support: If you have any questions, suggestions, or need assistance, our customer service is always happy to help. You can reach our contact information on our Contact.
Remember, your satisfaction is our priority. Thank you for choosing us for a reliable shopping experience and quality products.
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